I have been selling on Amazon for years. Four months ago Amazon suspended my account for inauthentic item issues.
I tried to appeal several times without any success. They just refused to tell me why I had my account banned. It is a real nightmare. In the last email I received, they stated I should not contact them anymore.
I am really frustrated about being treated like this after selling on Amazon for many years.
I tried to appeal my Amazon suspension myself, without any success.
I signed up for the Amazon Appeal Kit, even though it took more than an hour to build my appeal letter and plan of action. Amazon restored my account within two days after i submitted the appeal. I also like that the appeal kit covers all those unwritten rules on how to submit the appeal.
I have been back selling on Amazon for more than 3 months, if your Amazon account has been suspended or banned as well, I would definitely recommend the guys over at AmazonAppealKit.com.